We at Opsis Technologies have been working very intimately with the Publishing Industry and have a cumulative experience of more than 5 years servicing US based publishing companies.

We offer a wide range of highly skilled software development services to very scalable services such as telemarketing for circulation qualification.

We have a 60-seat call center facility with state-of-the-art technology. Opsis Technologies has been providing BPA compliant circulation qualification and requalification services for the past 3 years.

During this period we have collected more than 1 MM subscribers and have handled 50+ publications in a variety of industries. We follow the highest prescribed quality guidelines had have: 

• 100% voice recording capabilities
• We store all successful calls for a period of 3 years
• We have dedicated internal QA teams and measure each call for BPA compliance.
• Our IT departments can interface with most list houses for downloading and uploading data as per required formats.

We understand that in controlled circulation, lists are limited and precious. With our years of experience in analytics, we have devised a model to maximize productivity out of any list with minimal customer complaints.

Phone / Email Based Survey and Database Maintenance Services

Because reaching your customer is more difficult than ever before, Opsis Technologies provides a full range of processes and technologies to ensure the data collection occurs in an adequate and economic fashion for a successful survey.

We provide the following types of survey services:

• Business to Consumer (Phone or Email Blast Based)
• Business to Business Surveys (Phone / Email)
• Customer Satisfaction Survey
• Online Marketing Survey

Our survey agents are trained and we allocate resources depending on the technical nature of the survey and the industry vertical. Resources with background in the vertical are able to present the questionnaires in a much accurate fashion and connect with the survey respondents to provide a better experience.