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Debt Recovery

We have partnered with a reputed 3rd party debt collection agency based out of California and shared an 18 month relationship with them.

We worked on a B.O.T model and helped the client migrate their business from the U.S to India. Our experience has spanned across different verticals and we have collected on both consumer & commercial accounts.

Highlights
  • Worked on both Inbound as well as Outbound collections.
  • Our cutting-edge technology support has helped us achieve the Captive Contact Center status.
  • Working across various verticals including Healthcare, Telecom, Legal (Voice and non-voice) & Financial.
  • Simultaneously working on atleast 20 different dynamic campaigns under the umbrella of the above mentioned verticals and have continuously exceeded client expectations.
  • Age of Accounts ranging from pre-collects (30 days) to delinquent accounts with an average account age being approximately 2 years.
  • Right Party Contact / Conversion % above 90% on pre-collects.
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