A large physician recruitment agency wanted to create a process where fresh medical and surgical graduates are to be approached and their basic curriculum vitae is collected. Client was having a challenge with maintaining a cohesive team and continuity of trained Resources. Client wanted to outsource the process but since the process had “evolved” in-house, there was no procedural documentation available.

Opsis Technologies spent the required time on-site to create process maps, training documentation and reporting structures. Furthermore, Opsis Technologies went ahead and chose a select team with prior exposure to medical terminology and successfully implemented the solution on a fixed price basis with a very objective service level agreement.

A mid-size Medical Billing Organization wanted to create a team of off-shore Resources to act as an extension of their US Operation. Since the process is highly regulated, the client wanted to work with a very specialized and dedicated team with prior knowledge of medical billing and coding procedures.

Opsis Technologies understood the client’s detailed requirements and arranged for on-site training for process mapping and knowledge translation. The team is constituted of certified coders and other members who have been provided rigorous training as per client’s specifications.